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Books : Business & Investing : Skills : Office Automation
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2006 SHINGO PRIZE for EXCELLENCE in MANUFACTURING RESEARCHLean production has been proven unbeatable in organizing production operations, yet the majority of attempts to implement lean end in disappointing results. The critical factor so often overlooked is that lean implementation requires day-to-day, hour-by-hour management practices and skills that leaders in conventional batch-and-queue environments are neither familiar nor comfortable with.
Creating a Lean Culture helps lean leaders succeed in their personal batch-to-lean transformation. It provides a practical guide to implementing the missing links needed to sustain a lean implementation. Mann provides critical guidance on developing and using the key elements of a lean management system, including: leader standard work, visual controls, daily accountability processes, maintaining a process focus, managing key HR issues, and much more. In addition, a questionnaire is included to help assess current management practices andmonitor progress.
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Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability.Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more.
Comprehensive and completely up-to-date, this is the book every administrative professional should own.
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2006 SHINGO PRIZE WINNER for EXCELLENCE in MANUFACTURING RESEARCH
Lean Production Simplified, 2nd Edition is a plain language guide to the lean production system written for the practitioner by a practitioner. It delivers a comprehensive insider's view of lean manufacturing. The author helps the reader to grasp the system as a whole and the factors that animate it by organizing the book around an image of a house of lean production.
Highlights include:
- A comprehensive view of Toyota¹s lean manufacturing system
- A look at the origins and underlying principles of lean
- Identifying the goals of lean production
- Practical problem solving for lean production
- Activities that support involvement - Kaizen circles, suggestion systems, and problem solving
This 2nd Edition has been updated with expanded information on the Lean Improvement Process; Production Physics and Little's Law - the fundamental equation for both manufacturing and service industries (cycle time = work in process/throughput); Value Stream Thinking - combining processes required to bring the product or service to the customer; Hoshin Planning -- using the Planning and Execution Tree diagram and Problem Solving -- including the "Five Why" method and how to use it.
Lean Production Simplified, 2nd Edition covers each of the components of lean within the context of the entire lean production system. The author's straightforward common sense approach makes this book an easily accessible on-the-floor resource for every operator.
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Winner Of The 2007 Shingo Prize For Excellence In Manufacturing Research!The ability to bring new and innovative products to market rapidly is the prime critical competence for any successful consumer-driven company. All industries, especially automotive, are slashing product development lead times in the current hyper-competitive marketplace. This book is the first to thoroughly examine and analyze the truly effective product development methodology that has made Toyota the most forward-thinking company in the automotive industry.
In The Toyota Product Development System: Integrating People, Process, and Technology, James Morgan and Jeffrey Liker compare and contrast the world-class product development process of Toyota with that of a U.S. competitor. They use extensive examples from Toyota and the U.S. competitor to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement.
Through examples and case studies, this book illustrates specific techniques and proven practices for dealing with challenges associated with product development, such as synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management.
Readers of this book can focus on optimizing the entire product development value stream rather than focus on a specific tool or technology for local improvements.
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The seventh edition of this popular book has been updated and revised to accommodate the technical, managerial, and methodological changes occurring at an ever-increasing pace in this field. While retaining the best features of the previous edition, it covers the latest principles, concepts, and technologies. Illustrations help make important concepts and techniques clear. It includes object-oriented data modeling and UML, Internet databases, data warehousing, and the use of CASE tools in support of data modeling. Topics are introduced to reinforce principles from other typical information fields, such as systems analysis and design, networking, Website design and development, MIS principles, and computer programming. Emphasis is on the development of the database component of modern information systems, and on the management of the data resource. For managers of information systems, as well as systems analysts and database designers.
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Provides a dynamic, comprehensive presentation wit with a variety of review questions and problems, case studies, and an Internet-based case study offering readers an understandable and motivating look at systems analysis and design.
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With a value stream approach at its core, Practical Lean Accounting demonstrates how to transform a traditional accounting system to support a company's lean initiative. The author defines the principles of lean accounting and demonstrates ways to identify and eliminate wasteful transactions. He covers cell performance measurement, use of the box score, operational and financial planning, cost targeting, lean accounting diagnostics, and value stream mapping. An included CD provides needed forms and charts. Designed as a hands-on manual for financial officers that will continue to serve as a resource following conversion, the book can also be used to win over a skeptical finance department.
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This book provides a clear, easy to understand discussion of database design and implementation, without losing the reader in a sea of details. The philosophy of the author is to present the fundamentals : data modeling, normalization, database design and database application, them apply that information to the development of using Internet technology and publishing databases. Data modeling. Database design. Database implementation. Database applications using Internet technology. Enterprise Databases. Object-oriented database processing. Ideal for Software Developers, System Analysts, Database Administrators, and Web Developers seeking to keep abreast with advancing Internet and database technology.
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This book deals with the management of information technology (IT) as it is being practiced in organizations today. Its emphasis is on the current material that information systems executives find important, and organizes it around a framework that provides guidance. In this sixth edition, the key themes are the Internet economy, the global marketplace, e-enablement, knowledge management and knowledge sharing. It continues to merge theory with practice through case examples of real companies' use of IT. For information technology managers and executives.
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This classic book provides an overview to the field of computing, with new material on networking, C#, XML, and Java, making it the most current book available. The seventh edition has been thoroughly updated to discuss important trends in such areas as networking and the Internet, software engineering, public-key encryption, and artificial intelligence. The discussions of the ethical and legal issues revolving around computing have been expanded in this edition. This book is for those who are interested in taking a tour of the field of computer science, as well as those taking an introductory course on these topics.
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Exceptionally practical in approach, this book prepares learners for the constantly changing demands of using information systems as managers in today's fast-paced organizations—first by relating MIS to management, the organization and technology, focusing on the importance of integrating these elements; second by tracking emerging technologies and organizational trends; and third by consistently using examples taken from real businesses, both domestic and foreign. A four-part organization covers organizations, management and the networked enterprise; information technology infrastructure; management and organizational support systems for the digital firm; and building information systems in the digital firm. For business managers in the 21st century.
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The administrative professional's guide to the modern office.
This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.
• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs
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KEY BENEFIT: The purpose of the book is to train people to think, to work under stressful and difficult situations, and to perform office duties in a professional manner. KEY TOPICS: This book covers document preparation, communications, processing the mail, computers in the office, management of records, meetings and conferences, travel, terminology of business and E-commerce, seeking employment and continuing to grow in your profession. MARKET: For office managers and professionals, new employees, professionals in transition, and professionals returning to the workforce.
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Bring Lean Improvements to the Administrative Areas of Your Organization!Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
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Provides readers with the tools and resources to help them become effective users of technology. It covers material on how to set up a personal computer, install and use a variety of applications and understanding the commonalities of software programs. Also included is discussion of the how and why of basic principles of computers, digital representation of information, structuring information and fundamentals of networks. Information Technology defined, standard interface functionality, basics of networking, Web searching, HTML, Online Research, Debugging, database concepts,spreadsheet development, database queries, database design, privacy and secuirty andfundamental javascript concepts. For individuals who want to become effective users of technology and use it as a tool for organization, communication, research, and problem solving.
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Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing—
5S System: An Introduction DVD Catalog no. PP5934,
Adhering to the principle of efficiency that defines this revolutionary and proven system, this video succinctly explains what is involved, who should participate, and what it will take to get started.
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Value stream management simplifies planning for lean implementation. It links the metrics and reporting required by management with the tools needed on the manufacturing floor. In this volume, the authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable lean implementation process. The central feature of this work is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document. The book is packaged with a CD containing a lean assessment tool and a storyboard template, as well as charts, forms, and worksheets.
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For many years, Lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders now want these Lean benefits incorporated into non-traditional environments such as service and transactions. This book shows you how to practically translate and transition Lean manufacturing principles into the office.
In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a Lean manufacturer - you need to be a Lean business, and that includes your back office, your front office, and your corner office.
This book will teach you how to:
Bring the best of Lean into all of your office activities.
Leverage the assets that you already have - honing them and bringing them to bear in support of your business strategy.
Conduct an office kaizen event where office automation is a key component.
The author has translated the language of Lean manufacturing into the language of Lean office flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
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This cutting-edge exploration of data communications features 11 core chapters of essential material and 6 advanced modules—allowing readers at all levels of expertise to get up to speed and keep pace with the latest developments in the field. Real-world case studies, hands-on exercises, and a Market Realities section give readers a feel of—and prepare them for—the broad range of situations they are likely to encounter on the job. Core Network Concepts. Standards. Physical Layer Propagation. A Small Ethernet PC Network. Other LAN Technologies. Telephony: Internal and External. Wide Area Networks (WANS). Internetworking. Security. Network Management and Systems Administration. Networked Applications. For Network administrators.
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Standard work is an agreed upon set of work procedures that effectively combines people, materials, and machines to maintain quality, efficiency, safety, and predictability. Work is described precisely in terms of cycle time, work in process, sequence, time, layout, and the inventory needed to conduct the activity. Standard work begins as an improvement baseline and evolves into a reliable method. It establishes the best activities and sequence steps to maximize performance and minimize waste.In this book you will learn about:
- The characteristics of standards
- Key benefits and applications of standardization
- Standard work concepts and calculations
- Standard work steps and documentation
- Using standard work manuals, charts, and worksheets
- Cell staffing (line balancing and full work)
Productivity's Shopfloor Series books offer a simple, cost-effectiveapproach for building basic knowledge about key manufacturing improvement topics. Like all our Shopfloor Series books, Standard Work for the Shopfloor includes innovative instructional features that are the signature of the Shopfloor Series. The goal: to place powerful and proven improvement tools such as pull production techniques in the hands of your entire workforce.